BURN NOW, PAY LATER WITH AFTERPAY | Free Australia wide shipping with orders over $70

Shipping and Returns


We offer free shipping over $70 AUD


*Please note that our candles are hand made and can vary in colour and appearance, note that if your candle contains vanillin, it could turn yellow if left out in the sun*

We offer a 14-day return policy. To be eligible for a return, your candle must be in the same condition that you received it, unused and in its original packaging. Once item has been returned, please allow 3-5 business days for your refund to be processed.


We only offer exchanges for damaged or faulty products. Please contact us for more information. 


Due to the delicate nature of our soy wax candles, stock can unfortunately sometimes arrive to you damaged due to postal handling if dropped in transit. If your product arrives damaged, please email info@theoracollective.com.au along with your order number to organise for you to return the damaged product and receive a replacement.